.
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Knowledge base
General
CRM ( marketing & sales)
6
What is CRM ?
What are the Benefits of CRM software ?
How to pick the right CRM software ?
Automation & AI how can it help my business.
How much does CRM cost ?
View all 6
Customer Support software
2
Benefits of Customer suppport software
How are different industries using cusotmer support software ?
IT support
4
Is Freshservice just a ticketing system or tool for the IT Department ?
Employee benefit of Freshservice ?
IT support agent benefit of Freshservice?
IT admin benefits of Freshservice?
Getting started with us
Your account
0
Getting Started
0
Orders and refunds
Your order
0
FAQs
Shipping FAQs
0
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
0
Opt-out policy
0
Products & Services
software
3
Hubspot
Freshworks
Active Campaign
Community forums
Showing recent updates
Start a new topic
CRM using Artificial Intelligence (AI) and Automation Forum
Announcements
3
Freshworks goes Public in US$10 Billion IPO on NASDAQ
Posted by
jack woo
,
about 3 years ago
Last Reply
by jack woo
about 3 years ago
Direct Mediums Limited is achieved Freshworks CRM Advanced certification ( Marketing & Sales )
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
Direct Mediums Limited Certified in Freshdesk Omnichannel pro ( Customer support software )
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
What's new in CRM News
1
Hubspot lunches a new hub - Operations Hub
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
How can CRM help Customer support ? Using Ai & Automation
2
Scheduling appointments for Field technicians involve alot of communication between the customer , the support agent and field technicians.Poor co-ordination, miscommunication of appointment details can result in bad customer experience.
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
Support agents are spending alot of time answering the same routine questions how can CRM help ?
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
How can CRM help Marketing ? Using AI and Automation
3
i have some leads in my contact list with low interest. I would like to engage them so they would request contact with a sales representative.
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
Prospects visit my website but i cant get them to give me their contact details ( low conversion ) . Can CRM help
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
Customers visit my ecommerce website put items in the shopping cart and do not check out / purchase . How can CRM help ?
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
How can CRM help Sales ? Using AI & Automation
2
I have alot of deals i am working on and cant remember what stage they are at or which ones to prioritize my time . Can CRM help ?
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
I constantly have to remind sales reps to follow up with customers to get the sale . How can CRM help.
Posted by
jack woo
,
over 3 years ago
Last Reply
by jack woo
over 3 years ago
Help Desk Software
by Freshdesk