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Announcements 3

• Freshworks goes Public in US$10 Billion IPO on NASDAQ
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• Direct Mediums Limited is achieved Freshworks CRM Advanced certification ( Marketing & Sales )
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• Direct Mediums Limited Certified in Freshdesk Omnichannel pro ( Customer support software )
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago

What's new in CRM News 1

• Hubspot lunches a new hub - Operations Hub
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago

How can CRM help Customer support ? Using Ai & Automation 2

• Scheduling appointments for Field technicians involve alot of communication between the customer , the support agent and field technicians.Poor co-ordination, miscommunication of appointment details can result in bad customer experience.
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• Support agents are spending alot of time answering the same routine questions how can CRM help ?
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago

How can CRM help Marketing ? Using AI and Automation 3

• i have some leads in my contact list with low interest. I would like to engage them so they would request contact with a sales representative.
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• Prospects visit my website but i cant get them to give me their contact details ( low conversion ) . Can CRM help
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• Customers visit my ecommerce website put items in the shopping cart and do not check out / purchase . How can CRM help ?
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago

How can CRM help Sales ? Using AI & Automation 2

• I have alot of deals i am working on and cant remember what stage they are at or which ones to prioritize my time . Can CRM help ?
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago
• I constantly have to remind sales reps to follow up with customers to get the sale . How can CRM help.
  Posted by jack woo, over 3 years ago

  Last Reply by jack woo over 3 years ago