How can CRM help Customer support ? Using Ai & Automation : .

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How can CRM help Customer support ? Using Ai & Automation 2

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j

Scheduling appointments for Field technicians involve alot of communication between the customer , the support agent and field technicians.Poor co-ordination, miscommunication of appointment details can result in bad customer experience.

Posted by jack woo, almost 3 years ago

j

Support agents are spending alot of time answering the same routine questions how can CRM help ?

Posted by jack woo, almost 3 years ago

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