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CRM using Artificial Intelligence (AI) and Automation Forum
How can CRM help Customer support ? Using Ai & Automation
2
Helpful tips and tricks.
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j
Scheduling appointments for Field technicians involve alot of communication between the customer , the support agent and field technicians.Poor co-ordination, miscommunication of appointment details can result in bad customer experience.
Posted by
jack woo
,
over 3 years ago
j
Support agents are spending alot of time answering the same routine questions how can CRM help ?
Posted by
jack woo
,
over 3 years ago
Help Desk Software
by Freshdesk